Where Legal access applies to your account
Our Legal position is simple: access depends on local law, your location and the account details you provide. We may require phone verification before account access, and we can pause a transaction or request clarification when account data does not match a payment record. This applies
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to deposits and withdrawals connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account. A payment receipt helps us trace a status question, but it does not change the rules that apply in your region. You are responsible for checking whether access is permitted where
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you are located. If you are in Bandung or elsewhere in Indonesia, use the same account details consistently across the lobby and cashier path. Where local law permits, we make the relevant policy wording available before you continue.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.